Requirements
Education
Bachelor of Business Administration (BBA) in Marketing, Master of Business Administration (MBA) in Marketing
Experience
At least 2 years
The applicants should have experience in the following business area(s):
Insurance, Call Center
Additional Requirements
Age 25 to 30 years
Strong interpersonal communication skills.
Proficient in MS Office (Word, Excel, etc).
Multi-tasker (Able to talk and write at the same time).
Ability to handle Front Office/ Reception.
Ability to work under pressure.
Responsibilities & Context
Handle customer queries and provide feedback to customers in allocated time period.
Making Outbound calls for Policy Retention issues and distribute call updates properly.
Explain products and services and answer questions from customers.
Solve & achieve the given Outbound Call Target.
Deferred & renewal Premium collection process sharing to Customers and all effective engagement of producers.
New products line & Value-Added Services sharing to Customers.
Manage Front Office/ Reception and take every step to promote company image/ brand value.
Every initiative should be taken to increase business retention and to make customers Company/Brand oriented.
Any other responsibility assigned by Management.
Skills & Expertise
Customer Relationship Management
Compensation & Other Benefits
Two Festival Bonus and One Noboborsho Bonus.
Provident Fund.
Group Insurance Coverage.
Subsidized Lunch Facilities.
Two days weekly holiday.
Workplace
Work at office
Employment Status
Full Time
Job Location
Dhaka (Mohakhali)
